Postage and packing for each order varies and so the price will be stated within the product page or on the check out page. If you want further information on this please contact us via our website contact form.
Once you place your order you will receive an order number. This order number will need to be included in any contact with us to ensure we can help you in a timely manner.
Free delivery on all orders over £75 for UK retail customers* (*UK mainland only, Highlands, Islands & other remote locations may incur an extra charge which we will inform you of before dispatch)
Standard delivery charges on all UK orders start at £3.49 with an upper limit of £6.95 (*UK mainland only, Highlands, Islands & other remote locations may incur an extra charge which we will inform you of before dispatch) unless otherwise specified (i.e by means of a free delivery promotion).
Shipping to the Republic of Ireland is available on nearly all products, if you come across a product that does not allow shipping please contact us for a personal quote. Delivery charges on all Republic of Ireland orders start at £12.95.
Timescales for delivery:
We use Royal Mail to deliver our smaller items at a cost starting at £3.49. Most items will be dispatched from our warehouse the following working day and sent via 2nd class post. The delivery aim from Royal Mail is 3 working days. Please allow 5 working days in total for your items to arrive, unless the item is a pre-order. Larger items that are in stock are normally dispatched using a specialist parcel carrier & will need a signature upon delivery, if you are not in when the delivery arrives a card will be left so that an alternative time for delivery can be arranged.
Please note we do not part ship orders, a combined in stock order and a pre-order will ship when all items are in stock.
We are happy to offer the opportunity to pre-order some of our items to ensure you don't miss out on an item for which we are awaiting stock. These items will ONLY be dispatched once we have received our stock.
Please note your payment for the item will be taken immediately.
We add an expected date for stock arrival to the pre-order but please be aware that this is subject to change.
We will endeavour to notify you as soon as we are made aware of any change of expected stock fulfilment date.